Click here to return to the garage details
Garage Name: M & J Motor Services
Address: 26/36 Ivy Street
Town/City: Rainham, Kent
Postcode: ME8 8BE
Helpfulness and attitude of staff
   (96.7%)   -   
How are these scores calculated?
How are these scores calculated?
These scores are calculated by averaging all feedback form scores received from this garage's customers since they joined the scheme.
Each garage is rated by the following criteria:-
Helpfulness and attitude of staff
Quality of vehicle updates during repair
Standard of repairs to your vehicles
General satisfaction overall
The percentage scores are then averaged to create the overall percentage score found on the garage details page.
Quality of vehicle updates during repair
   (92.1%)
Standard of repairs to your vehicle
   (95.8%)
General satisfaction overall
   (95.8%)
No of public feedback forms received 222
Customer comment(s)
M & J were highly recommended by a neighbour and after using a main dealer for all my previous work, I decided to try M & J Motor Services. The whole process from reception through to final delivery was carried out in a professional and friendly way. Needless to say the cost was substantially down on main dealer prices, but the level of care and information was top class. It is good to see a genuine interest in the customer and vehicle. I have re-booked my vehicle in for some more work and can highly recommend this garage to other car owners. 11/08/10
Always a fantastic service, best garage in the world! 29/03/10
I am always happy with the information they give me. They explain things to me until I understand. Also the price always seems fair. I will always use this garage. 08/06/10
I have always used M & J Motors as do my family, at M & J you know it will be reliable and honest job, we have used them for years, would not go anywhere else. 04/01/10
It is a great comfort to know that there is a local garage that is trustworthy, competent and can be relied upon for quick and accurate help with your car problems. Thoroughly recommended! 07/05/10
Although there was a minor problem with tappet adjustment, this was corrected next day, without any problem. 23/02/10
So happy with customer service and technical service, that when my husbands car runs out of warranty his car will also be serviced and repaired by M & J. 02/03/10
M&J have always been polite, helpful, quick and of very good value. I would not hesitate to recommend them to everyone and I have done so in the past. I look forward to using it again. 04/01/10
Very pleased with service and MOT. Will definitely use again. 18/11/09
Overall fantastic service and good reliability. 26/11/09
Nice friendly service, nothing too much trouble, really helpful. 27/11/09
I will recommend this garage as good and trustful place. But they should try to reduce customers bills. 12/11/09
I have used this garage for the past thirteen years, thy are always very helpful and not condescending to women drivers. 24/11/09
Staff most helpful and informative. Explanation on problems given in lay mens term's. Very satisfied. 14/10/09
Very friendly and helpful. 11/08/09
A call to say the car was finished would be good as well as a telephone call to confirm all work not on the service schedule. 10/8/09
I have had the car serviced at this garage for the past ten years with great satisfaction. 01/08/09
Used garage in past, keep going back as good competitive prices. 30/6/09
Very pleased with professional approach. Feel totally confident that they work to high standards and provide value for money. Always telephone if work needs doing before completion of the service. 04/08/09
I've only recently started using M & J Motors. The garage staff are very helpful, give plenty of information with reference to any work needing doing or carried out. 12/06/09
Excellent, friendly service. 12/05/09
Trustworthy, reliable and friendly. I would recommend. 09/06/09
Excellent service once again. 29/05/09
Also carried out MOT. 20/05/09
Excellent service. 15/04/09
I've been a customer since 1994. The service, price and aftercare is second to none. 26/03/09
Have used this garage for as long as we've had the car. Nothing is too much trouble. 05/02/09
Very helpful, excellent service. 25/03/09
The staff are always very helpful. 25/03/09
I have used this garage for 20 years and it is very good. 18/03/09
Work completed satisfactorily, on time, engine compartment immaculate. Good advice given re tyres. 14/03/09
Excellent service. 19/03/09
Good standard of work maintained throughout the entire time. 23/02/09
Good old fashioned service and courteous staff. 18/02/09
Great all round service. 09/02/09
This was the first time that I used this garage (was recommended) and I was well satisfied. 20/01/09
I have used this garage for over five years and have always had excellent service. I trust them implicitly. 27/01/09
They called to explain the situation status would be good, and when the vehicle is ready. 06/12/08
Helpful and honest mechanics. Top class service. 02/01/09
Friendly, professional and very reasonable charges. 11/12/08
I have been using this garage for the past four years because I am always satisfied. 03/12/2008
Always very helpful. 04/12/08
I have used this garage for about 6 years and have always been very satisfied with the service that I have received. 27/11/08
I have been using M&J Motors for a very long time and over many different cars. They have always given excellent and very friendly service. They are all very nice people and they have a lovely, old-fashioned 'family business' feel to their work. 10.11.08
Always helpful and really friendly staff . 08/11/2008
A brilliant local community asset on which we can depend. 25/10/08
The receptionist is excellent and the mechanic is friendly, efficient and helpful; he broke down the bill, advised me on future jobs and searched on the phone for the best price for what I have ordered for when I would return the following week. 31/10/08
All members of staff were very polite and caring. Would use them in preference to any other garage. 18/10/08
Have used this garage for around six years and have always been very happy with the results. Wouldn't go anywhere else!! 11/10/08
I have recommended M&J Motor Services to members of my family who are very pleased with their standard of work and helpfulness. 06.10.08
Excellent garage, have been going to them for twenty or more years. 03,09,08
I have always had excellent service from M&J Motors. My car is very old and they keep it in superb condition. 18/08/08
Very friendly. 13/08/08
Iv'e had my car serviced at his garage for the pas seven years with great satisfaction. 25.07.08
Very good. 18.07.08
Highly recommended - very helpful. 10.07.08
The service was generally of a high standard and Martin and Colin were very helpful and obviously know their subject. 03.07.08
Been using M&J for 6 years, very good. 04.07.08
Value for money and very friendly service. 28/05/08
They do what they say in the advertisement. Very good. 19/05/08
I have always used M&J Motor services and I have never been let down once. A good quality service has always been provided. As long as I have a car I shall use M&J. 24/04/08
Always had good service from this garage. No complaints. 28/04/08
M&J have dealt with all my vehicles over the past 30 years. I have always been pleased with the service they have given. 07/04/08
I'm very happy to have found such a helpful garage and reliable, and so convenient to Rainham station. 10.04.08
We have used this garage for a number of years. They are always efficient, pleasant and helpful. Always ready to give good advice. Have recommended to friends and neighbours. 18.03.08
I have used this garage for many years and am very happy with their work. 10/01/08
I've used this garage for around 5 years now and have found it to be reliable, helpful, and provides excellent service! 25/01/08
They always call before completing any extra work, not previously discussed. Completely trustworthy and reasonably priced. 27.02.08
Excellent allround. 20.02.08
I have used this garage for many years and am very happy with their work. 10/01/08
Couteous, helpful service. Estimated of potential charges/costs up front. Clean, careful and through workmanship. 06.02.08
M & J always been reliable and honest. I would never go else where. We recommend them to all friends and family. 23.01.08
Always satisfied. 23.01.08
A garge I can trust not to rip me off. 18.01.08
Very comprehensive service efficient and quick. Have used other local garages but will continue to use this one - better than the rest. 18.01.08
Excellent service, as ever! 24/11/07
Overall excellent service as ever. Allways my first recomendation. 02.01.08
Update on progress/readiness would have been appreciated. 5/11/07
This is the first time my car has had its annual service NOT at a main dealers and i'm very happy with the service it has had from this garage and the friendly, helpful attitude of the people there. The performance of my car now feels noticeably better, feels as good as when it was new! Thanks to all. 14/12/07
My service are efficient and trustworthy. I have used them several times. 04/10/07
Handbrake is nice and tight. Nice smooth drive now. 12/11/07
Excellent service all round, including friendliness of the staff. 21.11.07
Staff are pleasant and helpful. Am very satisfied with the service. 16.10.07
Very helpful and friendly. My car has been there several times. 28/09/07
26/09/07
I have always found this garage to be of the highest standard. 22.8.07
Staff were friendly + helpful which is always welcome when your vehicle goes wrong and not sure what is wrong. 13.08.07
Very helpful staff & garage. Car returned in pristine condition. Very satisfied with service. 24.07.07
Always a very helpful team. 13.7.07
Personal interest and suggestions were very pleasing, along with the usual efficiency. 14.6.07
Have been using this garage for several years and have always had excellent service and maintenance. Totally comfortable taking my car to them. Extremely trustworthy, wouldn't go anywhere else! 4.6.07
   
 
© The Good Garage Scheme.  All rights reserved.  Privacy Policy | Terms & Conditions | Acceptable Use Policy | View our TV advert on