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| Garage Name: |
Berkshire Fiesta Centre Ltd T/A Berks Perodua Centre |
| Address: |
A4 Bath Road |
| Town/City: |
Padworth, Reading, Berks |
| Postcode: |
RG7 5HR |
| Helpfulness and attitude of staff |
How are these scores calculated?
How are these scores calculated?
These scores are calculated by averaging all feedback form scores received from this garage's customers since they joined the scheme.
Each garage is rated by the following criteria:-
Helpfulness and attitude of staff
Quality of vehicle updates during repair
Standard of repairs to your vehicles
General satisfaction overall
The percentage scores are then averaged to create the overall percentage score found on the garage details page.
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| Quality of vehicle updates during repair |
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| Standard of repairs to your vehicle |
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| General satisfaction overall |
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| No of public feedback forms received |
363 |
| Customer comment(s) |
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Great, fast service. Very professional with all my questions answered. 30/08/10
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Found Simon extremely helpful, would recommend anyone to buy a car here. Best service I have ever had. 16/08/10
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Always good service and customer care, that is why I will come back. 30/07/10
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The staff are always helpful and polite. The service you experience is first class. 23/07/10
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Thank you for your great customer service. 20/07/10
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Excellent all round service. 19/07/10
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I was particularly impressed with this garage, who organised a weeks insurance for us while we organised insurance for our two children (one only being 17) a week after we picked the car up. Nothing was too much trouble for them. 19/07/10
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Took ownership (14/07/10), not sure of date of first service. Excellent service from both Simon and Gavin. 19/07/10
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A pleasure to do business with you. 10/06/10
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Excellent service and communication. Would highly recommend this garage to others. 09/07/10
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As always a brilliant service. Thanks. 24/06/10
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Excellent service and excellent car. 26/06/10
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Really pleased with our purchase. 24/06/10
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Very convenient, never had a problem booking MOT or service and always get a courtesy car. 20/05/10
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We are happy with our dealings with this company and would definitely recommend them to our friends. 11/06/10
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Every effort was made by Gavin to get me the deal I needed. 10/06/10
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Had problems with bluetooth in car but garage staff were very helpful and sorted, fixed in a timely manner. Good, helpful attitude. 30/04/10
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It is always a pleasure to use this garage. 01/06/10
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I'm very happy with the service and vehicle, many thanks. 14/06/10
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Excellent service! 27/05/10
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I thought the car would have been cleaned before it was returned. 22/04/10
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Excellent service and advice from start to finish. 24/05/10
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Excellent service and deal a very smart transaction. 12/05/10
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Bought the car from them so takes car back for service and MOT because always good service they provide. 07/05/10
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Brought car from this garage, had good service and goes back every year. 06/05/10
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Not the most local garage to me by a long way, but the most helpful, friendly and least likely to treat me as a clueless woman! 04/05/10
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The people at this garage were a pleasure to deal with compared to other local garages which we have had dealings with in the last 6-12 months. 01/04/10
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Very happy with every aspect of dealing with B.F.C. Polite, helpful and very friendly. Nothing was too much trouble. Coffee wasn't bad either! Many thanks. 31/03/10
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Good service, polite and friendly. 02/04/10
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I brought my car from them and have been pleased with it every day from last September 2009. 16/03/10
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An excellent, friendly and efficient service. 10/02/10
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A job well done. 10/02/10
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No spare key - bit of a hassle - unusual! 17/02/10
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Thank you for serving me. I was pleased with the part exchange and I appreciate the new one. 10/02/10
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Very pleased with friendly service. 25/01/10
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Staff were very helpful during a difficult period of weather (snow). Prices very reasonable. 05/01/10
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Simon was very helpful with no pressure to buy. 28/01/10
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Pleasant staff, very relaxed but professional. 17/01/10
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I have just bought my car from this garage but they give a first class service. 26/01/10
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They are extremely helpful at this time of the year. 31/12/09
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They were very helpful. 09/12/09
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Staff were extremely helpful, particularly Gavin. 15/12/09
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The member of staff was very helpful. I really hate hard selling, his advice and contributions were useful, without being pushy. An enjoyable buying experience. The car was great too! 30/11/09
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None, other than thanks for excellent service since 2004. 03/11/09
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Great! 15/10/09
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Always helpful, there when you want them. Very good garage. 21/09/09
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Always been extremely helpful and would not hesitate to recommend. 15/06/09
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Good regular service with helpful staff, no problems. 11/06/09
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Faultless. No touch up paint available to buy for the car but otherwise very good! 10/06/09
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Very smooth operation. 06/05/09
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Good, friendly service. Good service managers - loved her dogs. 06/05/09
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Very happy all round. 05/05/09
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Change of car. Satisfied customer. 15/05/09
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We purchased a Ford KA from the garage, after several days we found a couple of things wrong with the car. We took the car back and mentioned the problems. Nothing was too much trouble and the staff were brilliant, they were polite and helpful. Having bought many cars over the years I have never received such excellent customer service and without doubt would recommend them to family and friends. To our amazement no problem was to big or small for them, the customer service we received is second to none. 29/04/09
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Having purchased a new vehicle, I found the staff extremely helpful and very informative and would highly recommend to family and friends. 17/04/09
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Overall a very good service and lovely car, great adviser (sales). Have used previously twice before, so will definitely use again!! 15/04/09
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A very good experience, not pushy or forceful. Very helpful and patient with all my questions. 22/03/09
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Staff bent over back wards to accommodate us when we purchased our car. Really friendly and helpful. Second time we have bought a car there and probably not the last. 01/04/09
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A very friendly, professional service. A painless way to buy a car. 13/03/09
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Excellent company to deal with. I would highly recommend it. It is so nice to find a business with good, knowledgeable staff and a friendly approach. It is much appreciated. 27/03/09
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Very good service. 12/03/09
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Didn't see much of anybody except Claire at reception. 17/03/09
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I felt so pleased - there was no pressure sale and they have good attitude towards customers; they made me feel welcome. 11/03/09
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I like the service where they will pick my car up and return it, very helpful. 10/02/09
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Fantastic service. 05/02/09
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Very friendly people and no pressure selling. 04/02/09
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Excellent service. 25/01/09
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A repeat visit so very satisfied. 14/02/09
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Very approachable staff - polite and helpful. No debates over providing a courtesy car. 30/01/09
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We have bought a lot of cars from this garage and we have always had first class service. 25/01/09
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The staff are very helpful and speedy. 10/01/09
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Waiting area could do with beverage facilities. 08/01/09
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Excellent staff, very helpful. Have sent two friends there, both have been very happy with outcomes. 12/01/09
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Bought a great car from Berkshire Fiesta Centre, not pushy, very helpful and an excellent car. Highly recommended. 29/12/08
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Thank you for your help! 12/12/08
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Delighted car was ready several days sooner than expected. The only minor disappointment was a spare key was not provided, so we will have to make a separate trip (24 miles) to fix that. 12/12/08
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Excellent. 10/12/08
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Only reason not to use again is that garage is 60 miles away. 31/10/08
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Part exchanged my car today for a 1.4 Fiesta Flame. I dealt with Justin Wallis of Berkshire Fiesta Centre and I would like to say that Justin was out of this world and nothing was too much hassle, this is probably why this is my third car I have bought or part exchanged here. I would recommend people to go here as they are excellent, once again a massive thank you to the Berkshire Fiesta Centre and Justin Wallis. 29/10/08
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We like Claire's dog. 22/08/08
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A pleasure to deal with this garage. 18/08/08
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Really enjoyed being able to browse around without being given a hard sale from a 'salesman'. So thank you! 03/09/08
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Helpful staff, only too happy to help with any problems. Excellent service. 06/09/08
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Extremely customer focused and go beyond expectations in their customer service, which is gratefully received. 18/07/08
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As always they are friendly, very helpful. I would recommend them to anyone. 11/07/08
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Good buying experience. 05/06/08
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MOT only. 28/05/08
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Brilliant that a courtesy car is offered. So helpful. 19/03/08
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Efficient and respectful. Excellent. 14/04/08
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I am very pleased with my car as it's my first car and also pleased with the help I got while I made my choice. 09/04/08
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Gavin Leach was very helpful. 04/04/08
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With most car retailers and garages, we do get the feeling of a shark infested sea. Never a problem at Berkshire Fiesta Centre. 04/03/08
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Sales person very polite, knew his job very well. Ten out of ten for him. 28/03/08
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Purchased a car. Very helpful, professional salesman no pressure but lots of help and advice. 21/03/08
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The service/MOT took a day longer than expected. Classification of this earlier would be helpful. 25/02/08
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It's a pleasure taking my car to this garage for a 'hassle' free experience! 25/02/08
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A really friendly service. Very helpful. 29/01/08
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Excellent service. Many thanks. 25/01/08
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In 40 years of buying/selling cars and using garages this is quite simply the best I have encountered! 25/01/08
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Fantastic, prompt service - Thank you. 14/02/08
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Excellent service and attention since purchasing the car three years ago. 18/12/07
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I have used the garage for the last ten years and have always been treated well. 31/01/08
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Very fast and helpful. 12/12/07
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Very, very prompt, efficient and helpful. Thank you for the courtesy car. 19/11/07
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Great service and helpful, polite staff. 05/12/07
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First time I've used this garage - very impressed with their speed of repair. 28/11/07
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First rate service, far more personal and cheaper than the main dealer. 21/09/07
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Brought my car a year ago from this company, just had first service with them. I cannot fault them from day one, the whole experience has been brilliant. 03/07/07
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They do what they say and you do not get extra charges thrown to you. 08/06/07
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