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   (97.2%)

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   (98.5%)

First time I've used J-Cat but very impressed. 22/07/10

Excellent service, very helpful staff and great rates - will definitely use again and recommend to others. 13/07/10

Unfortunately I became ill and could not collect my car from J-Cat. I live on the coast and Mark brought it back to me on a Sunday! Thank you for your exceptional customer service. 03/07/10

I had my car booked in for a 'once over' and fuel filter changed. Both rear bushes were worn and needed replacing, garage did this quickly and gave choice of Jag parts or cheaper parts but advised that the cheaper parts can be false economy as not last as long or as good so used Jag parts, all done and dusted for less than two hours labour. Excellent work, nothing else wrong with the car. Yet again, great honest service, I'm sure other garages would have used the cheaper parts and charged full price. Always go to J-Cat for advice / problems, best place in Norfolk by far! Kind regards. 16/07/10

Cannot speak highly enough of the garage. The excellent attitude, offer of a courtesy car, and same day service are rare these days. J-Cat achieved more than I had experienced in past times and I will use them again when necessary. Congratulations. 12/07/10

An excellent Jag service, thanks. 02/07/10

I was delighted with the speed the work was done. The helpful staff were great. They even lent me a car at no cost. 02/07/10

Very happy with work and attitude of all staff I have met. 14/07/10

They really do a fantastic job on my vehicle on every occasion. I cannot praise them highly enough. Thanks to them. 24/05/10

Most helpful - nice to be shown parts and not left waiting. 14/06/10

Great service as always - good to see a business that is expanding in the current climate. 30/05/10

this is the second time I have used this garage. 19/05/10

Many thanks to you and the rest of your team. 26/04/10

I have never seen J-Cat looking so busy as they are now, however their customer service is better than ever. 07/04/10

Most impressed by your helpful and informative approach and by the speed with which you fitted me in, despite obviously being very busy, Thanks. 16/04/10

Better service than authorised dealer complete with loan car, car was washed and it was cheaper than the dealer! 13/04/10

Very efficient and friendly service. 01/02/10

I would like to thank you for the quick service I received. I did not expect you to fix it right away but I am glad you did so I did not have to return. Many thanks. 19/02/10

Very helpful and friendly. 10/02/10

My local garage had several attempts at sorting the exhaust emissions on my car - J-Cat knew what was wrong straight away and sorted it at low cost. Excellent garage. 17/02/10

Excellent service as always! 16/02/10

J-Cat carried out major repairs to my Jaguar at a fraction of the cost the main dealer quoted. Obviously experts in their field. Very pleased indeed. 08/02/10

Great service. Good help and advice. 08/01/10

Excellent service all round! 02/12/09

Sorted out my oxygen sensor, even gave me a lift in to the city! Ten out of ten as usual. 21/01/10

A professional and friendly service as usual. The provision of a courtesy car, without charge, was an added bonus. 05/01/10

Genuine, honest service - a rare find these days. Well done! 15/12/09

Excellent, efficient service, nice loan car. I would give J-Cat ten out of ten! 29/10/09

Excellent service, 50% cheaper than main dealer in Norwich and a more superior service. Honest and trustworthy. A real treat in this day and age to find a superb garage. Thank you. 28/09/09

A great find. Friendly, courteous and efficient. Will go back again. 17/09/09

Very helpful staff who go out of their way to keep servicing costs down. 21/09/09

Only having owned my X-Type for four months I was worried when my warning light came on. After having no luck finding a Jaguar specialist garage where I live, I found J-Cat in Norwich. They were really helpful and friendly and managed to see me straight away. I recommend J-Cat to everyone with a Jaguar. 25/08/09

Work carried out in very professional and efficient manner. 14/08/09

Car was washed, when I collected it. Could not have asked for a better service. Very pleased. 22/07/09

Whilst holidaying in North Norfolk, my Jaguar XJA developed an awful grinding from the rear axle. J-CAT lent me a car and replaced a bearing in the rear axle. Unbelievably this was all done within twenty four hours allowing us to continue our holiday. I have nothing but praise for this company. Many, many thanks. 24/06/09

Exceptional service in this day and age. 08/07/09

Very helpful and kept cost down. 09/06/09

Very helpful and excellent service. 03/06/09

Very friendly staff, full of facts no jargon. 13/02/09

My XJ6 had a large knocking noise from the engine. My local garage said that a "big end" had failed and that I would need a replacement engine. I took it to J-Cat who advised me not to drive it. On investigation they found that the crankshaft pulley bolt was missing. This was replaced and she purrs again. The bill was so reasonable too- well done J-Cat! 06/05/09

I would describe the principals (Mark and Kevin) as fair , honest, reliable and helpful. 21/04/09

Friendly, helpful and accommodating. No hesitation in recommending this garage. 01/04/09

A specialist garage that really cares about the marque and knows its stuff! I was away for a couple of years - very glad to be back. 06/03/09

My engine malfunction light came on and I assumed the worst! I called them up and they fitted me in that lunch time. Quick diagnostic said all sorts of errors, opened the bonnet and under the engine bay an air hose had broken, it was replaced and all sorted! I am sure many other garages would have charged a fortune and replaced all sorts of parts which were not needed. As usual another great job, at a good price, superb. 09/03/09

Courteous and friendly to deal with, and a first class job! 06/01/09

My heater failed and they fixed it while I was waiting and the bill was less than £30! Superb service-thank you. 27/01/09

Sensible price, excellent service. Well done! 08.01.09

Very pleased with the service they have supplied in the past. I have recommended them to others who have also been pleased with their service. 9/1/09

First class service and excellent value for money. 09/01/09

Loan car was made available while my car was being serviced. My car was also cleaned. Friendly staff. 18/12/08

The company can show the main dealers a thing or two! First class service. 28/12/08

Nice people,superb job and came back to a bill less than expected.Very pleased. 04/12/08

I am so glad to have found these chaps.Very good service.Thank you. 04/12/08

I have complete confidence in J Cat. 27/11/2008

The staff was extremely helpful and there was a good level of communication. Thank you. 18/11/2008

Excellent garage! 11/11/08

Top quality service - excellent. Well done. 05/11/08

If all garages were like J-Cat the public would have much more faith. The best garage I have come across. Five star service. 16/10/08

I did not think such service existed nowadays. This had everything one would have had in the days gone by. I shall keep with them now and recommend them to my friends. It has top marks. 17/10/08

This is my 3rd Jaguar Mark and Kevin have always looked after them, fantastic service as always. 9.09.08

Excellent customer service - fitted in at short notice. Top marks J-Cat! 8.09.08

Good job, good price, good guys! 12.09.08

Great service as always. 07/10/2008

Good general all round service. Explained bill and work very thoroughly. 6.10.08

It is nice to use a garage that you can have complete trust in. 17/07/08

Very helpful and excellent service. I am glad to have found them. 18/07/08

As usual a very good service at a sensible price. 17/06/08

First time used. Excellent service and communication. 04/07/08

Good service at reasonable price. 04/07/08

Had 70,000 mile service and mot, free courtesy car. I picked car up, had lovely chat with the guy and was honest, luckily passed and no problem, all for very good value and that personal touch. Highly recommended! Will be back again. 09/06/08

Very helpful, rear cv joint went and needed replacing, over 100 cheaper than main dealer. Excellent. I am going there for my 70,000 miles service, on my 2.5ltr x-type. 08/05/08

Excellent service on my VW Polo. I know these guys only do Jaguar but they look after my partner's XK. 26.03.08

Excellent as always-Being small in operation they have maintained a high level of customer service unlike many larger companies I could move to- Carry on the good work. 23.03.08

Very obliging in every way. 04.02.08

Very friendly & helpful, prices very reasonable. Would certainly go back again. 28/09/07

Very pleased with the service and attitude of the staff. The price was reasonable too. Hope they do well. 09.01.08

Super, personal service. 21/11/07

Kevin & Mark have looked after all my Jaguars for many years and i have had nothing but superb service. I cannot recommend them highly enough! 09/11/07

Good, Friendly and very accommodating. Resonable price. 26.10.07

Superb customer service, coffe and a lift to the city centre. Well worth the 130 mile round trip. 24.10.07

Very helpful and customer focused. 19.09.07

Very courteous and helpful. Everything very well explained.

Unfailing courteous and helpful. 20.09.07

Very good caring service. 9.7.07

Mark and Kevin are very helpful and always endeavor to keep costs to an acceptable level, while maintaining a high standard of work. 6.7.07

First time of use, but will use again. 29.6.07

Updated throughout the day. Only necessary work done. Could have replaced plugs/filters etc but not necessary so they didn't. Other garages would have done so and charged. Also gave me advice about further work needed. 18.5.07

Excellent personal service. These guys set the standard for independent Jaguar Specialists. First class! 18.5.07

Nice people. Good work. 27.03.07

Very pleased. 19.3.07

Excellent personal service. 25.1.07

Excellent overall service. Well priced and attentive to needs. 05.12.06

No nonsense service. Good quality at a more proportionate price compared to a main dealer. 25.10.06

Liked the level of care and responsibility taken by the technician, standard of work fantastic. Price exceptional. 3.10.06